Bonus Blue Terms and Conditions of Membership

1. DEFINITIONS

1.1. In these Terms and Conditions unless the context expressly states otherwise:

"Basic Member" means a Member designated as a Basic Member of a Bonus Blue Business Account;

"Blue Islands" means Blue Islands Limited;

"Blue Islands Customer Care Team" means Blue Islands central reservations office;

"Blue Islands Terms and Conditions" means the general conditions of carriage for passengers and baggage available online at www.blueislands.com;

"Bonus Blue" means the frequent flyer schemes operated by Blue Islands;

"Bonus Blue Account" means either a Bonus Blue Household Account or a Bonus Blue Business Account established by Blue Islands for new Members upon acceptance of Membership, which enables Members to earn and accumulate Reward Points and redeem all or part of such Reward Points for Rewards;

"Bonus Blue Business Account" means a business account which enables business' employees to combine to enable the business to earn Reward Points and redeem all or part of such Reward Points for Rewards;

"Bonus Blue Household Account" means a household account which enables up to 7 family members living at the same address to combine to enable the household to earn Reward Points and redeem all or part of such Reward Points for Rewards;

"Bonus Blue Pages" means the Bonus Blue frequent flyer pages, as amended from time to time, available online at www.blueislands.com;

"Bonus Blue Number" means the 16 digit number which is allocated to each individual Household member;

"Bonus Blue Scheme" mean the Bonus Blue scheme offered to Bonus Blue Household Account holders and Bonus Blue Business Account holders, respectively;

"Data" means data personal to a Member;

"Eligible Person(s)" means individuals of 18 years of age or over (save to the extent applicable, minors nominated as part of the Bonus Blue Household Account);

"Fraud" means fraud, dishonesty and deceit and in particular includes, but is not limited to:

• knowingly supplying, at any time, incorrect information to accrue Reward Points;
• attempting to accrue Reward Points for Sectors were not flown or are not eligible for Reward Points;
• altering documents or Data to procure Reward Points;
• attempting to accrue Reward Points for Sectors flown by any person other than the Member eligible to accrue or claim such Reward Points;
• using or attempting to use stolen or counterfeit tickets on any airline operated by Blue Islands or its Service Partners;
• attempting to accrue Reward Points more than once for the same Sector;
• selling, bartering and/or purchasing Reward Points or Rewards including attempting to sell, purchase or transfer Reward Points or Rewards by means of internet based sales, purchases, auctions or otherwise; and/or
• knowingly benefiting from the fraud or Misconduct of another Member or individual;

"Infant" means a child under 2 years on the date of travel;

"Loss" means losses, costs, damages, injuries, accidents, delays or claims (whether direct or indirect) suffered by Members in connection with the provision of Services or Rewards;

"Marketing Partners" means Service Partners and any company selected by Blue Islands to offer Services to Members;

"Member" means a person who is a member of Bonus Blue;

"Membership" means membership of Bonus Blue;

"Membership Login-ID" means the login details specifically attributed by Blue Islands to the Bonus Blue Account;

"Misconduct" includes but is not limited to:

• failure to comply with these Terms and Conditions or the terms and conditions of any Service;
• attempting to obtain Reward Points by Fraud;
• misusing the Services;
• misconduct while checking-in or being on board any flight operated by Blue Islands or any of its Service Partners;
• misconduct in dealing with the staff of Blue Islands or any of its Service Partners; or
• failure to comply with the Blue Islands Terms and Conditions and any other applicable rules and regulations;

"Primary Member" means a Member designated as the Primary Member of a Bonus Blue Account pursuant to clause 14.3.2 and 15.4;

"Processed" includes obtaining, updating, using, recording and holding data or information in electronic or any other form;

"Rewards" means any flight ticket issued or other goods or services supplied by Blue Islands or on behalf of Blue Islands by any of its Service Partners upon redemption by a Member of an appropriate amount of the Member's Reward Points;

"Reward Points" means the credits denominated as reward points earned by a Member and credited to such Member's Bonus Blue Account;

"Sector" means a single eligible flight sector between two destinations;

"Services" means for the time being the Rewards but also services, benefits and facilities which may from time to time be available to Members whether provided by Blue Islands or any of its Service Partners;

"Service Partners" means partners and companies including but not limited to financial and insurance institutions, hotels and car hire companies who provide Services to Members by reason of their Membership;

"Terms and Conditions" means the Bonus Blue terms and conditions of Membership as contained herein and as amended from time to time;

"www.blueislands.com" means the Blue Islands website at the internet address http://www.blueislands.com;

"Unaccompanied minor" means all persons aged 8-11 years of age who are travelling alone;

"Year" means the period of 12 months from the date of Membership registration and each 12 month period thereafter; and

"you" or "your" mean the person(s) whose name is on the Bonus Blue Account.

1.2. In these Terms and Conditions unless the contrary intention appears:

1.2.1. references to one gender shall include each other gender and words denoting the singular shall include the plural and vice-versa; and

1.2.2. headings to clauses are for convenience only and do not affect the interpretation of these Terms and Conditions.

2. BONUS BLUE MEMBERSHIP AGREEMENT

These Terms and Conditions set out the contractual relationship between Blue Islands and each individual Member, are important and affect your rights as a Member. Blue Islands requests that particular attention be given to Clauses 19 to 22 below regarding changes that may be made to the Bonus Blue Scheme, including those relating to the earning and redemption of Reward Points and termination of the Bonus Blue Scheme. Please ensure that you read both these Terms and Conditions and the Bonus Blue Pages carefully before using your Bonus Blue Login-ID.  If you have any questions, please contact the Blue Islands Customer Care Team on +44 (0)8456 2021 22 or customercare@blueislands.com. THESE TERMS AND CONDITIONS CONTAIN SOME EXCLUSIONS AND LIMITATIONS OF LIABILITY.

3. MEMBERSHIP AND APPLICATION

3.1. By becoming a Member you accept these Terms and Conditions and agree to be bound thereto and to the information made available on the Bonus Blue Pages as amended from time to time.

3.2. Membership is open to Eligible Persons (individuals of 18 years of age or over (save to the extent applicable, minors nominated as part of a Bonus Blue Household Account)).

3.3. Blue Islands reserves its discretion to refuse Membership to companies, partnerships, unincorporated associations, government institutions or similar entities.

3.4. The person/s named on the relevant Member's Bonus Blue Account are the only person/s entitled to use the Bonus Blue Account.  Membership is not transferable.

3.5. Only one enrolment per household will be accepted for Membership of the Bonus Blue Household scheme, however a household Member may also be a Member of a separate Bonus Blue Business scheme.

3.6. Applications for Membership must be made online at www.blueislands.com.  Membership applications must be completed in full. The preferred email address determines the applicability of any local rules or restrictions relating to the Services and eligibility for local promotions relating to the Services.

3.7. Blue Islands reserves the right, at its sole discretion, to rescind or refuse Membership without giving reason or explanation.

3.8. Applicants accepted as Members will be given a Membership Login ID.  Save as set out in clause 3.5, multiple Membership applications are not permitted.  In the case of duplication of Membership, all Memberships (other than the first Membership approved by Blue Islands) and any duplicate Reward Points (if any) will be cancelled.

3.9. Applicants accepted as Members will be admitted to Membership on the date they register online at www.blueislands.com and will be deemed to have accepted these Terms and Conditions.

3.10. Each Member must give Blue Islands immediate written notice of any changes of name or preferred email address and, if requested by Blue Islands, written proof of any such changes.  These changes can also be made by the Member online at www.blueislands.com.

3.11. Correspondence will be sent to the Member's last preferred email address (as amended in accordance with clause 3.10) and will be deemed to have been received by the Member once e-mailed to that address.  Blue Islands reserves the right to provide information, including changes to the Bonus Blue Scheme, only to active Members, being those who have earned Reward Points or redeemed Reward Points for Rewards within the previous 2 Years.

3.12. Blue Islands will not be held responsible for late, lost, undeliverable or misdirected mail (or in the case of e-mails, messages that cannot be opened by the recipient Member).

3.13. Blue Islands reserves the right to audit any Bonus Blue Account without notice to the Member to check for compliance with these Terms and Conditions, the Blue Islands Terms and Conditions and any other applicable rules, regulations or terms and conditions (together, "Membership Rules").  During an audit a Member may be unable to make bookings eligible for Reward Points.  Should an audit of any Bonus Blue Account reveal any non-compliance with the Membership Rules, Blue Islands may, in its sole discretion:

3.13.1. delete or adjust any Reward Points accumulated by any Member during such non-compliance period; and/or

3.13.2. cancel the Membership of any such Member.

3.14. Blue Islands reserves its discretion to refuse Membership to any employee of Blue Islands or employees of any other airline and their families, or anyone connected with Blue Islands or the Bonus Blue Scheme. Blue Islands may from time to time publish specific rules for this category of persons, which rules will form part of these Terms and Conditions in respect of such persons. For the avoidance of doubt, bookings made by any employee of Blue Islands or their families with a staff discount are not eligible to accrue Reward Points.

4. PRIVACY POLICY

4.1. The Data which is Processed by Blue Islands in connection with Members may include:

4.1.1. Membership Data (such as Reward Points accumulated or Reward Points redeemed for Rewards) and Data concerning membership of other frequent flyer programs;

4.1.2. Data about travel booked or undertaken by the Member including Data identifying any company or organisation booking travel for the Member;

4.1.3. any Data supplied by the Member to Blue Islands and/or any of its Service Partners;

4.1.4. Data collected when the Member is provided with Services; and

4.1.5. Data collected when the Member is otherwise in contact with Blue Islands and/or any of its Service Partners (such as Data about the use of www.blueislands.com).

4.2. The sources of the Data Processed by Blue Islands in connection with Members may include Service Partners, Marketing Partners, purchasers of travel booked for or undertaken by the Member, travel agents, computer reservation systems, data processors, agents, contractors and other airlines.  Blue Islands may link together Data obtained from a number of sources or combine Data with data held on other databases in order to differentiate between categories of Members for any of the purposes listed in 4.4 below.

4.3. By becoming a Member and taking advantage of any of the Services, benefits or facilities offered under the Bonus Blue Scheme, Members consent to:

4.3.1. Blue Islands creating, maintaining and updating a database of Data on that Member;

4.3.2. their Data being supplied to Service Partners, data processors, agents, contractors and immigration and customs authorities, including their respective employees, agents and contractors; and

4.3.3. the Data being used for the purposes described in clause 4.4.

4.4. The purposes for which Data may be Processed by Blue Islands or by a recipient of Data under clause 4.3.3 include:

4.4.1. providing Services to Members;

4.4.2. making changes to Services and developing new Services;

4.4.3. providing and enhancing customer service on Blue Islands flights;

4.4.4. accounting and audit, safety and security, fraud prevention and investigation, and systems testing, development and maintenance;

4.4.5. the management and administration of the Bonus Blue Scheme;

4.4.6. customer relations, service recovery and assisting Blue Islands and any of its Service Partners in future dealings with Members;

4.4.7. credit checking and credit scoring where permitted;

4.4.8. immigration and customs control;

4.4.9. customer profiling and other marketing and market research analysis;

4.4.10. (by or on behalf of Blue Islands) communicating to Members information about the Bonus Blue Scheme;

4.4.11. (by or on behalf of Blue Islands) communicating to Members about other products, services, benefits or facilities offered by Marketing Partners; and/or

4.4.12. conducting market research.

4.5. By registering for a Bonus Blue Account, you are consenting to receive marketing and market research communications under clauses 4.4.11 and 4.4.12. Consent may be withdrawn by you in writing to Blue Islands Customer Care Team or by opting out of marketing emails.

4.6. Before any Data is disclosed to you by Blue Islands, you may be asked security questions which may require you to confirm your identity by providing information held by Blue Islands on you.

4.7. Blue Islands may disclose Data relating to a Member to a third person who has been nominated in writing in advance by the Member to Blue Islands.  Members are responsible for the security of their Membership Login-ID and Blue Islands shall have no liability in the event that a Member's Membership Login-ID details are disclosed by the Member, whether intentionally or not, so as to allow a third party access to the Data and to make any transactions.  Blue Islands reserves the right to block online access to Data by or through any third party website not authorised by Blue Islands.

4.8. Consent under clause 4.3 will be deemed to continue until a Member writes to Blue Islands Customer Care Team to withdraw consent.  Withdrawal of consent may mean that certain Services, benefits and facilities may no longer be provided to the Member, and will also entitle Blue Islands to terminate their Membership.

5. SERVICES PROVIDED BY SERVICE PARTNERS

5.1. Some of the Services may be provided by Service Partners, and Blue Islands has no direct control over these Services.  Blue Islands will use its reasonable endeavors to ensure that the Services expressed or advertised as being available to Members will be available, but cannot in any way guarantee or warrant such Services.  Blue Islands will not be liable to any party for any Loss incurred directly or indirectly from the non provision or partial provision of Services provided by any of its Service Partners.

5.2. The provision of Services from Service Partners is conditional on Members stating their full name and Membership details when booking the Service and, where appropriate, providing additional information if required to do so by the Service Partner.

5.3. Where a Member uses Services which are not provided by Blue Islands, the Service Partner's terms and conditions relating to such Services will apply including those terms and conditions relating to bookings, ticketing, passports, any entitlement to redress to a Member in respect of non provision or partial provision of Services provided by Service Partners and all other matters.

5.4. Blue Islands may discontinue relationships with Service Partners at any time and will give Members written notice of any such discontinuance as is reasonably practical in the circumstances.

6. ELIGIBILITY FOR REWARD POINTS

6.1. To earn Reward Points for flying with Blue Islands, Members must log in and book through their Bonus Blue Account.

6.2. Reward Points will be awarded to each Member only when booking in accordance with clause 6.1. Membership details may also be requested upon presentation of proof of identity at check in.  Reward Points will not be awarded for flights paid for using Reward Points.

6.3. Members will not be entitled to earn Reward Points if they have provided incomplete information when making a booking.

6.4. Each Member is responsible for ensuring that Reward Points have been properly credited.  This can be checked online at www.blueislands.com under the "My Travel Statements" section.

6.5. Promotional Codes cannot be used in conjunction with Bonus Blue accounts.

7. FLIGHTS ELIGIBLE FOR REWARD POINTS

7.1. Reward Points can be earned for travel using eligible fares on Blue Islands scheduled service flights only and are not available on charter flights.

7.2. Blue Islands may, from time to time, determine the criteria for earning Reward Points, which may include:

7.2.1. eligible Sectors; or

7.2.2. eligible fares and booking classes.

7.3. Industry discount tickets, agent discount tickets, promotional fares, group fares, inclusive tour fares and corporate rates, complimentary bookings, prize winners, group booking and third party bookings are NOT eligible to earn Reward Points.

7.4. Infant fares are not eligible to earn Reward Points.

7.5. Bonus Blue flight bookings made by telephone are not eligible for points except bookings made telephonically for persons with reduced mobility and Unaccompanied Minors. Bookings for Unaccompanied Minors must not be made through the website.  Bookings for persons with reduced mobility may be made through the website, provided that the Blue Islands Customer Care Team is contacted at least 24 hours in advance and informed of any special assistance required.

8. EARNING REWARD POINTS

8.1. Reward Points will be earned according to the travel booked, paid for and ticketed, and the Member must actually travel on the Sector to qualify for Reward Points.

8.2. Reward Points will be credited only to the Member who has travelled on the flight on the relevant Sector and not to any third party.

8.3. If a Member has not earned Reward Points or redeemed Reward Points for Rewards for 24 consecutive months, all Reward Points that have accrued to that date will expire automatically without further notice.

8.4. Further details of how Reward Points are earned can be found online at www.blueislands.com.

8.5. Where a Member is involuntarily re-routed by Blue Islands onto another carrier and the original flight on which the Member was booked would have qualified for Reward Points, the Member is unable to claim such Reward Points.

8.6. Reward Points in relation to any flight will be tracked and credited to the relevant Member's Bonus Blue Account.

8.7. Blue Islands will record Reward Points in the relevant Member's Bonus Blue Account within 5 working days of completing the flight or of receipt by the Blue Islands Customer Care Team of proof of travel.  Reward Points cannot be redeemed for Rewards until Blue Islands has recorded them in the relevant Member's Bonus Blue Account.

8.8. Reward Points which are not tracked automatically at the time of travel may be credited later at Blue Islands' discretion.  Members may claim Reward Points after completion of their travel by emailing the Blue Islands Customer Care Team. Reward Points will be credited provided that the Member was enrolled in the Bonus Blue Scheme at the time of travel and the claim is made within 6 months of the date of travel or the relevant transaction.

8.9. In case of dispute about entitlement to Reward Points, Blue Islands reserves the right to require proof of travel on Blue Islands flights and/or on the relevant Sector including, but not limited to, the retained segment of the original boarding pass together with copies of passenger ticket receipts for Blue Islands flights and/or the Sector claimed to have been flown, including, but not limited to, any original hotel receipts, car rental agreements or insurance acceptance for services rendered by any Service Partners.  Such claims will not be considered beyond 6 months from the date of travel.  Blue Islands' decision in respect of any dispute shall be final.

8.10. Members may be entitled to receive benefits, facilities and Reward Points from Service Partners provided they use their Membership Login-ID when making a booking. In some cases a Member may be required to enroll in the loyalty/rewards programme of a Service Partner and convert the Service Partner's loyalty credits into Reward Points at the Member's option.  Where a Member must elect whether to earn Reward Points or the Service Partner's loyalty credits, the Member will not be permitted to re-elect at a later date.

8.11. Failure to book in accordance with clause 6.1 may result in earned Reward Points not being credited to the relevant Member's Bonus Blue Account or the Member not being entitled to receive certain Services.

9. REDEEMING REWARD POINTS FOR REWARDS

9.1. Redemption flights may be issued to any name requested and mailed only to the preferred email address of the Member.  Rewards for travel on Blue Islands flights are subject to Blue Islands terms and conditions as set out on the website www.blueislands.com which includes the Blue Islands Terms and Conditions.

9.2. Requests for bookings covered by Rewards may only be made online at www.blueislands.com.  Bookings of Rewards can only be requested by the Member who holds the Bonus Blue Account.  Members should allow between 14 to 21 working days for requests to Service Partners to be Processed. Passengers with restricted mobility and minors must request bookings covered by Awards by calling the Blue Islands Customer Care Team during normal business hours and cannot make such bookings online.

9.3. Open tickets cannot be issued using Reward Points.

9.4. Both single and return flights can be booked to earn points.

9.5. Rewards are available on seats and flights at the discretion of Blue Islands.

9.6. Rewards for travel will only be issued to and from destinations served by Blue Islands at the time the ticket is used.  The most direct routing must be taken from origin to destination unless routing restrictions prevent this.

9.7. Subject to clause 9.8 below, Bonus Blue flights include all taxes and charges associated with Reward travel. If required to do so by law, Blue Islands will provide any relevant fiscal authorities with full details of any persons in receipt of Rewards.  Any liabilities that arise as a result of the submission of these details, or from a direct notification by a Member, shall be the personal liability of the Member concerned and shall not be borne or paid by Blue Islands.

9.8. Should there be any unforeseen increase in any governmental, airport, fuel or related taxes ("Tax Increases") between the date on which a Member redeemed his/her Reward Points for Rewards and the date on which the Rewards travel is taken, Blue Islands reserves the right, at any time in its absolute discretion, to require to Member to pay to Blue Islands the amount of such Tax Increases prior to the date the Rewards travel is taken.

9.9. All Rewards travel must be completed within 12 months of the date of ticket issue.

9.10. From time to time, Blue Islands may offer special promotional rates for Reward Points and/or Rewards bookings and such accruals and/or bookings will be subject to the specific terms and conditions published with each such offer, which will take precedence over these Terms and Conditions. Unless otherwise permitted by Blue Islands, Rewards (including special promotional Rewards) may not be used in conjunction with other rewards, promotions, coupons, discounts or special offers.

10. OWNERSHIP OF REWARD POINTS

10.1. Reward Points and all rights of title to and property in such Reward Points, remains with Blue Islands at all times and never passes to a Member.

10.2. Reward Points do not create proprietary rights or interest and cannot be transferred, or otherwise disposed of as part of an estate and may not be pooled or combined save as provided herein.

10.3. Risks (for example, risks relating to theft or unauthorised or fraudulent redemption) associated with Reward Points passes to the Member as soon as Reward Points are recorded on the relevant Member's Bonus Blue Account, or as soon as otherwise awarded to the Member.  Blue Islands is not liable for unauthorised or fraudulent redemptions arising due to the actions of the Member or the failure by the Member to adhere to these Terms and Conditions.

11. NON TRANSFERABILITY OF REWARD POINTS

11.1. Except as otherwise provided by Blue Islands and communicated to the Member, Reward Points are not transferable in any way and cannot be bequeathed, devised or otherwise transferred by operation of law.

11.2. Other than as provided for in these Terms and Conditions, Reward Points are not redeemable for cash, refundable or exchangeable for any other tickets or anything else and may be confiscated in such circumstances.  At no time may Reward Points be purchased by, sold to, bartered or otherwise transferred to other persons (save if Rewards Points are transferred between Members within the same Bonus Blue Account).

11.3. Any purported purchase, sale, transfer, unauthorised use (including bartering), procurement or redemption of Reward Points issued to another person or any other use of Reward Points contrary to these Terms and Conditions will constitute a fundamental breach by the Member of these Terms and Conditions.

11.4. Each Member acknowledges that a breach pursuant to clause 11.3 above may also constitute an inducement to breach the contract between Blue Islands and the Member, intentional damage to the business of Blue Islands, conspiracy and/or criminal offences under applicable local or national law.  Any breach pursuant to clause 11.3 will constitute Fraud and/or Misconduct and will be dealt with in accordance with clause 18.1.

12. CHANGES TO REWARDS

12.1. Flight bookings for Rewards travel on Blue Islands may be changed online using the Bonus Blue Account.  All permitted changes are free subject to capacity limitations and fare increases (if applicable).

12.2. Name changes are permitted up to 2 hours prior to the scheduled departure time for the first flight of the Rewards travel booking.

13. CANCELLATION OF REWARDS

13.1. Without prejudice to clause 13.3 below, where flights bookings for Rewards travel are cancelled, Reward Points will not be re-credited to the relevant Member's Bonus Blue Account.

13.2. Failure to utilise a Reward flight (i.e. "no show"), may result in Blue Islands' cancellation of any onward or return reservations.  Blue Islands does not accept any responsibility for denied boarding or "no show" and Reward Points will not be re-credited in such cases.

13.3. In the event of a flight being cancelled by Blue Islands for any reason, Reward Points redeemed for Rewards towards such flight will not be re-credited to the relevant Member's Bonus Blue Account.

13.4. No cash will be offered in lieu of unclaimed Reward Points.

13.5. Passengers rights in respect of cancelled flights are set out in Blue Islands terms and conditions at www.blueislands.com and no cash will be offering in lieu of cancelled Rewards flights. Passengers are strongly advised to ensure they are covered by comprehensive insurance.

14. BONUS BLUE HOUSEHOLD ACCOUNTS

14.1. This clause includes additional terms and conditions that apply specifically to Bonus Blue Household Accounts.  If there is any conflict between these Terms and Conditions and this clause 14, the terms and conditions contained in this clause 14 will prevail to the extent that such term or condition relates to, or regulates the operation of, the Bonus Blue Household Account.

14.2. Only one Bonus Blue Household Account per residence is permitted.  Business addresses are not permitted for Bonus Blue Household Accounts.  Only permanent residential addresses are permitted for Bonus Blue Household Accounts.

14.3. To apply for and create a Bonus Blue Household Account:

14.3.1. the application process set out in clause 3.6 above must be followed, identifying each relevant household Member; and

14.3.2. a Primary Member who must be an Eligible Person must be designated in respect of the Bonus Blue Household Account and must, at all times, be an existing Member of Bonus Blue.

14.4. The remaining Bonus Blue Members included in the Bonus Blue Household Account (other than the Primary Member) will able to use their own Membership Login-ID to earn Reward Points.

14.5. Only the Primary Member of the Bonus Blue Household Account may submit a change of email address, details of the addition to and/or removal of any Members from such account or the dissolution of such account. This will change the email address on the Bonus Blue Household Account and/or status of the account for all of the Members under that Bonus Blue Household Account.  The Primary Member can make such changes by using the process described online at www.blueislands.com or by contacting the Blue Islands Customer Care Team.

14.6. If the Primary Member dies or terminates his/her Bonus Blue Scheme the remaining Members (who are Eligible Persons) must nominate one of themselves to be the new Primary Member of the Bonus Blue Household Account.  Failure to do so will result in the dissolution of the Bonus Blue Household Account.  The new Primary Member must satisfy the criteria in clause 14.3.2 above. Details of the new Primary Member must be notified to Blue Islands by emailing the Blue Islands Customer Care Team.

14.7. Reward Points will be tracked and recorded under the Bonus Blue Household Account. For the avoidance of doubt, Infant fares do not earn Reward Points.

14.8. The Primary Member can redeem from the Bonus Blue Household Account, regardless of who earned the Reward Points, including without limitation, all or part of the total Reward Points earned by the other Members. Each Member is solely responsible for discussing with other Members issues concerning the use and redemption of Reward Points under any Bonus Blue Household Account. Blue Islands bears no responsibility for any use/redemption of Reward or Reward Points properly made by a Member without the consent of the remaining Members.

14.9. When redemption is made Reward Points will be taken from the main Bonus Blue Household Account.

14.10. Reward Points can only be issued by Blue Islands to Members on the Bonus Blue Household Account (and will not be issued to persons that are not members of such an account), as designated/nominated by the Primary Member at the time of issuance or in accordance with clause 14.8, after which Rewards may not be transferred or reissued to a different name.

14.11. The Primary Member agrees to remove any Member from the Bonus Blue Household Account when that individual ceases to be permanently resident in that household.

14.12. Blue Islands reserves the right to remove any Member from a Bonus Blue Household Account if that individual so requests or if Blue Islands has reasonable grounds to believe that such individual is no longer permanently resident at the Household address.

14.13. Blue Islands reserves the right to amend any Bonus Blue Household Account records (including Reward Points) at its sole discretion where it believes that such account has not been maintained in accordance with clause 14.11 or if the Bonus Blue Household Account has been amended in accordance with clause 14.12.

15. BONUS BLUE BUSINESS ACCOUNTS

15.1. This clause includes additional terms and conditions that apply specifically to Bonus Blue Business Accounts.  If there is any conflict between these Terms and Conditions and this clause 15, the terms and conditions contained in this clause 15 will prevail to the extent that such term or condition relates to, or regulates the operation of, the Bonus Blue Household Account.

15.2. An unlimited number of individuals are allowed per each Bonus Blue Business Account. 

15.3. To apply for and create a Bonus Blue Business Account the application process set out in clause 3.6 above must be followed, identifying each relevant business Member. Only registered companies are permitted to register for a Bonus Blue Business Account.

15.4. A Primary Member must be designated in respect of the Bonus Blue Business Account, must be an Eligible Person and, in all cases, an existing Member. The Primary Member is the person who creates the Bonus Blue Business Account and then chooses to add additional Primary or Basic Members (i.e. a Member not being a Primary Member) to such account. The Primary Member who registers the account will receive all communications concerning the Bonus Blue Business Account and is responsible for maintaining correct details for each Member. Only Primary Members are able to view and delete credit cards on the Bonus Blue Business Account, add and delete Members from the account, view and download travel statements and make and/or change bookings.

15.5. Basic Members will be able to use their Membership Login-ID to earn Reward Points. Basic Members cannot view credit card details, add users or change user settings, but are able to make and/or change individual bookings

15.6. Once a Bonus Blue Business Account has been registered, a username and password will be issued to the Primary Member. A separate secure Username and Password for each Primary Member and Basic Member will be created by the Primary Member.

15.7. Only registered Primary Member/s and the Basic Member/s may access the Bonus Blue Business Account.

15.8. The provisions of clause 14.5 to 14.10 will apply, as applicable, to Bonus Blue Business Accounts and its Members.

15.9. Bonus Blue Business Accounts with preferential rates are not eligible for Reward Points. Bookings made by telephone are not eligible for Reward Points. Industry discount tickets, agent discount tickets, promotional fares, group fares, inclusive tour fares and corporate rates, complimentary bookings, prize winners, group booking and third party bookings are NOT eligible to earn Reward Points. Travels taken on redemption tickets (including, but not limited to Rewards) are not eligible to accrue further Reward Points.

15.10. Blue Islands may request written proof of any changes to the Primary Member/s.

15.11. Blue Islands is not responsible for events arising from authorised use of any Membership Login-ID and unauthorised access of any Data provided to Blue Islands.

15.12. Any of the Primary Member or Basic Member may purchase flights for travelling Members through a Bonus Blue Business Account.

15.13. The purchase price of any ticket will be charged to the Bonus Blue Business Account.

15.14. Blue Islands will render monthly invoices in respect of the Bonus Blue Business Account addressed to the relevant registered company for the attention of the Accounts Department.

15.15. Invoices rendered by Blue Islands are due for payment within 30 days of the date of the invoice.  Blue Islands will charge interest on the balance outstanding at a rate of 6 per cent per annum, calculated and accrued on a monthly basis on the outstanding balance of the invoice from time to time. Blue Islands reserves the right at any time in its absolute discretion to modify or amend the payment terms in this clause.

15.16. The Primary Member will agree, upon Blue Islands' request, to enter into a direct debit agreement in respect of the Bonus Blue Business Account.

15.17. Blue Islands reserves the right at any time to suspend, terminate or cancel the Bonus Blue Business Account by giving the Primary Member at least 7 days' notice in writing.

15.18. The Primary Member may terminate the Bonus Blue Business Account by notice in writing to the Blue Islands Customer Care Team.  Only the Primary Member may terminate the Bonus Blue Business Account.

15.19. The Primary Member who registers the account agrees to remove any individual from the Bonus Blue Business Account when an individual ceases to be employed by the registered company.

15.20. Blue Islands reserves the right to remove any individual from a Bonus Blue Business Account if an individual requests or if Blue Islands has reasonable grounds to believe that an individual is no longer employed by the registered company.

15.21. Blue Islands reserves the right to amend any Business Account records including Reward Points at its sole discretion where it believes that the Bonus Blue Business Account has not been maintained in accordance with clause 15.19 or if the Bonus Blue Business Account has been amended in accordance with clause 15.20.

16. RESPONSIBLILTY OF MEMBERS

16.1. It is the Member's responsibility to ensure that they and each person they are travelling with or any third party in whose name a Reward has been issued:

16.1.1. have checked the relevant entry requirements for any country being visited; and

16.1.2. have the correct passports, visas, health certificates and other travel documents needed for the journey.  PROVIDED FOR THE AVOIDANCE OF DOUBT THAT Members, travel companions or third parties in whose name a Reward has been issued may be denied boarding if their documents are not in order and if boarding is denied no Reward Points will be earned for such flights. 

16.2. Blue Islands shall not be liable for any Loss suffered by a Member and/or traveler as a result of their failure to arrange the above.

17. MEMBER'S RIGHT TO TERMINATE MEMBERSHIP

17.1. Members may terminate their Membership by emailing the Blue Islands Customer Care Team stating that they no longer wish to be a Member. Any such termination will take effect within 5 working days of receipt by the Blue Islands Customer Care Team of the notice of termination. All Reward Points will be lost upon termination.

17.2. Termination of Membership pursuant to clause 17.1 does not relieve the Member of any continuing obligations under these Terms and Conditions.

18. BLUE ISLAND'S RIGHT TO TERMINATE MEMBERSHIP

18.1. In addition to any other rights or remedies it may have, Blue Islands reserves the right at any time in its absolute discretion to terminate the Membership of any Member if a Member commits Fraud, Misconduct, is given a banning notice by Blue Islands or any other party or withdraws their consent under clause 4.3.  Blue Islands will contact such Member by email and state that their Membership is being terminated for this reason.  Blue Islands may in its discretion suspend such termination and remove Reward Points and/or request undertakings in respect of any similar future conduct.

18.2. Membership will terminated:

18.2.1. under clause 18.3 below; and

18.2.2. automatically upon the death of a Member (Reward Points accumulated but unused at the time of death shall be cancelled).

18.3. Any Bonus Blue Account for which no activity has been recorded with Blue Islands, its Service Partners or any other promotional third parties for a 24 month period from the date of their last recorded activity on the Bonus Blue database, shall be terminated at Blue Islands' discretion.  If no claim is made on any residual Reward Points on such account, Membership may be terminated after a further 12 months and all remaining Reward Points shall be forfeited.  When the Membership is inactive the Member will not receive statements or other Bonus Blue correspondence.

18.4. In the case of Fraud and/or Misconduct, Blue Islands may cancel all accrued and accruing Reward Points of a Member and/or any Reward tickets. 

18.5. In addition to clause 18.4, a Member shall be liable to Blue Islands for the full price of any travel undertaken on Reward tickets, wholly or partly, as a result of such Fraud and/or Misconduct, in accordance with the published fare applicable to such travel together with any reasonable costs, including legal fees, incurred by Blue Islands.

19. TERMINATION OF THE BONUS BLUE SCHEME

19.1. Blue Islands reserves the right in its absolute discretion, and upon giving reasonable notice, to terminate the Bonus Blue Scheme.

19.2. Blue Islands shall use every reasonable endeavor to publicise (in such form as may be reasonably practicable at the discretion of Blue Islands) notice of such termination or a Member's right to earn Reward Points or redeem Reward Points for Rewards issued by Blue Islands prior to such termination.

19.3. This will not affect a Members entitlement to use any Services not linked to the Bonus Blue Scheme.  Each Member acknowledges that at the end of the period of notice, a Member's right to earn Reward Points will cease.

20. MODIFICATION OR WITHDRAWAL OF BONUS BLUE

20.1. Blue Islands may modify, withdraw, amend or add to any Services or other offers or arrangements or impose any requirements or restrictions relating to the use of Services or Rewards.  Blue Islands will give as much advance notice as practicable of such action to Members.

20.2. Service Partners reserve similar rights to withdraw, amend or add to Services or impose requirements or restrictions relating to them.

20.3. Members shall be deemed to have agreed to any modifications, withdrawal, amendment or addition to the Services or Rewards or the Bonus Blue Scheme pursuant to clause 20.1 if, after Blue Islands has notified them of the changes, they continue to use their Membership Login-ID to obtain Services.  Members who do not wish to accept changes in the Services may terminate their Membership in the manner described in clause 17.

21. CHANGES TO REWARD POINTS CURRENCY

Blue Islands may, from time to time, change the Reward Points currency either in whole or in relation to any country or region.  Blue Islands shall use every reasonable endeavor to give reasonable notice to Members of any such changes.

22. VARIATION OF THE TERMS AND CONDITIONS

22.1. The most up to date edition of these Terms and Conditions shall always be the version as published on www.blueislands.com from time to time. Please ensure that you refer to the most up to date edition of the Terms and Conditions when seeking to earn Reward Points or take Rewards.

22.2. Blue Islands expressly reserves the right in its absolute discretion at all times to withdraw, cancel, vary in any way or change at any time any Services previously offered or expressed to be provided to Members, or to the Terms and Conditions upon which the same are so offered or provided and will not be liable for any resulting Loss howsoever occasioned subject to giving Members reasonable notice as appropriate in the circumstances.  Members will be deemed to have accepted any change or variation if they continue to use their Membership Login-ID to obtain Services after such notice has been given.  Members who do not accept the amendments may terminate their Membership as described in clause 17.

22.3. No employee or agent of Blue Islands has the authority to vary these Terms and Conditions orally.

22.4. All schedules and timetables are approximate and may be subject to alteration or cancellation for operational or other reasons.

22.5. Any provision of these Terms and Conditions declared void or unenforceable by any competent authority or court shall, to the extent of such invalidity or unenforceability, be deemed severable and shall not affect the other provisions, which shall remain unaffected and continue with full force and effect.

22.6. Blue Islands shall not be liable for any misrepresentations made on its behalf prior to your acceptance of these Terms and Conditions.

22.7. Any failure by Blue Islands to exercise, or any delay by it in exercising, any right, power or remedy available to it under the provisions of these Terms and Conditions or under the law or otherwise shall not operate as a waiver of any such right, power or remedy and any single or partial exercise of any such right, power or remedy shall not prevent any further exercise of that or any other right, power or remedy.  Any right, power or remedy of Blue Islands under these Terms and Conditions may be waived specifically and in writing only.

23. EXCLUSION OF LIABILITY

23.1. To the extent permitted by applicable law, Blue Islands will not be liable for any Loss whether resulting (directly or indirectly) from the alteration of these Terms and Conditions or the termination of the Bonus Blue Scheme or the right to earn Reward Points or redeem Reward Points for Rewards, or any of the Services.

23.2. Blue Islands will not be liable for any Loss if, by reason of local legal or regulatory prohibitions or restrictions, the Bonus Blue Scheme or the whole or any part of the Services cannot be made available in certain countries or to certain Members.

23.3. The limitations and exclusions of liability referred to in the Blue Islands Terms and Conditions will apply in relation to any Reward travel.

23.4. To the extent permitted by applicable law, Blue Islands accepts no responsibility or liability in respect of Loss or any other incidental matter in relation to any travel or other arrangements.

23.5. Blue Islands accepts no responsibility for advance flight bookings made for travel on routes which are subsequently withdrawn from service, other than the re-crediting of Reward Points where applicable.

24. MEMBER'S TAX LIABILITIES

24.1. Blue Islands makes no representations as to any income, use, excise or other tax liability of Members as a result of their Membership.  Members are advised to check with their accountant or tax adviser for further information.

24.2. Members are solely responsible for any tax liability incurred as a result of their Membership.

24.3. Whenever the Member uses his/her Bonus Blue Number to obtain or utilise any of the Services, the Member will be personally liable for any and all costs, claims, charges, taxes or liabilities arising from such use including, for the avoidance of doubt, any Tax Increases or personal taxes.

25. CUSTOMER SERVICE

Any Member with concerns or complaints about the quality of the Services should contact Blue Islands Customer Care Team.  Blue Islands may occasionally monitor telephone calls from Members to the Blue Islands Customer Care Team to maintain and enhance its service to Members.

26. GOVERNING LAW AND JURISDICTION

26.1. These Terms and Conditions and the relationship between Blue Islands and each Member and any dispute or claim arising out of or in connection with these Terms and Conditions or their subject matter or formation (including non-contractual disputes or claims) are governed by the Laws of the Island of Guernsey.  In joining the Bonus Blue Scheme, you are agreeing to submit to the non-exclusive jurisdiction of the Royal Court of Guernsey in relation to any dispute or claim arising out of or in connection with the Bonus Blue Scheme, these Terms and Conditions, their subject matter or their formation (including non-contractual disputes or claims).

26.2. If in any jurisdiction, the Bonus Blue Scheme, the earning of Reward Points or the redemption of any Reward is unlawful, then to the extent that the laws of that jurisdiction are applicable, the issue or redemption of such Reward Points and any related documents are void.

26.3. These Terms and Conditions shall be governed by and construed in accordance with Guernsey law.

26.4. Blue Islands and each Member submit to the non-exclusive jurisdiction of the Guernsey courts to resolve any disputes that may arise out of them.