Fast Check Online Check-in

What is Fast-Check?

Fast-Check is Blue Islands Online Check-In System and offers you the opportunity to avoid queues at the airport by checking in for your flight at home or in the office; it is available to passengers travelling with hand baggage only. At the airport you may proceed directly to the security checkpoint.

How do I use Fast-Check?

Simply enter your surname and booking reference into the boxes provided. Follow the simple steps to print your boarding card. If you are carrying hand-baggage only you may proceed directly to the security checkpoint at the airport.

Can I change my booking after I’ve checked-in online?

Yes, you can alter your flight reservation after you have checked in on-line, however your original seat selection and boarding card are no longer valid, once you have altered your booking, please check-in online for your new flight or proceed to the check-in desk at the airport.

When can I check-in?

Fast-Check will open for check-in 48-hours before the scheduled departure time of your flight and will close 2 hours prior to departure. If you have not checked in during this time please proceed to the airport check-in desk as normal.

Are there any fees for using Fast-Check?

No, Blue Islands do not have any hidden charges.

How long before my flight should I be at the gate?

For all domestic flights you must be at the gate at least 15 minutes before scheduled time of departure, on international flights you must be at the gate 25 minutes before scheduled time of departure.

Can I use Fast Check for my return flight as well as my outbound flight?

Yes. You can check-in for your return flight at the same time as your outbound flight providing the return flight is within 48 hours of your outbound flight.

What happens if I lose my boarding card?

Please make sure you arrive at the airport check-in desk at least 30 minutes before your flight departure time so that we can re-issue your boarding card.

Can I check-in online if I am taking baggage?

Yes, however you will still need to be at the airport check-in desk at least 30 minutes (40 minutes on international flights) prior to departure to check-in your baggage.

What are the restrictions on hand baggage?

Each passenger occupying a seat is permitted one piece of cabin baggage with a maximum weight of 6kg and a maximum size of 40cm x 30cm x 20cm, including wheels, handles and external pockets.

The information below is provided by the Department for Transport and was last updated 15 November 2007.

 

• Each passenger is restricted to carrying only one item of cabin baggage through the airport search point. Other bags, such as handbags, may be carried within the single item of cabin baggage.

• Where possible, put all liquid items in your hold baggage. This includes water and other drinks, creams, sprays, pastes and gels.

• Liquids, gels and aerosols are only allowed in individual containers of 100ml. All containers must fit comfortably in one, transparent, re-sealable bag no larger than 20cm x 20cm (eg a freezer bag).

For full details please refer to the

Department of Transport website.

On which Blue Islands routes can I use Fast-Check?

You may check-in online for all Blue Islands routes except to/from Alderney. You will need your passport details when checking in for international flights.

What happens if I check-in online and then miss my flight?

If you arrive at the departure gate less than 15 minutes before departure you are deemed a no-show. Blue Islands will endeavour to accommodate you on the next available flight on a standby basis, i.e. subject to availability. If there is not an alternative flight or if it is not possible to accommodate you on the same day then as a no-show you will not be entitled to a refund for your original ticket. If you have checked in online and then do not intend to travel and do not cancel your seat at least one hour prior to departure, you will lose your ticket, and a refund will not be issued.

Can I select my seat on board the aircraft?

Yes, you will pre-select your seat during the check-in process. Please note however that it may occasionally be necessary to alter seat assignments at the gate due to aircraft limitations.

Can I change my seat after I have checked-in through Fast Check and printed my boarding pass?

Once you have confirmed your seat using Fast Check, you will no longer be able to make further seat changes.

Can mobile phones or Blackberry’s be used to check-in online?

No, Fast Check does not currently support mobile devices.

Who can use Fast-Check?

All passengers with the exception of:

• Unaccompanied minors

• Passengers travelling with infants

• Passengers travelling with pets

• Passengers who have requested special assistance

Can a family or group check-in through Fast Check at the same time?

Yes, any party of up to 9 passengers can check-in through www.blueislands.com together. If you check-in all passengers in your group, you must first have their permission in order to do so.

Can unaccompanied Minors be checked in online?

No, due to tight regulations unaccompanied children must be presented at the check-in desk with completed declaration paperwork.

What should I do if I have trouble printing my boarding pass?

If you experience trouble printing your boarding pass, proceed to the airport within normal check-in time before your flight and the check-in desk staff will provide you with a printed boarding pass.

Can I use Fast-Check if I have purchased my ticket through a Travel Agent?

Yes as long as you have your booking reference.

Who can I contact if I experience problems with Fast Check?

If we cannot answer your questions here, you can contact Blue Islands by using book@blueislands.com or by calling central reservations 0845 6202122.