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Blue Islands, the Jersey-based airline, has suspended operations with immediate effect and is considering its options.

All Blue Islands flights have been cancelled.  Passengers expecting to fly should not go to the airport unless they have made alternative travel arrangements with another airline.  For those with Blue Islands reservations:

  • For bookings made directly with Blue Islands, please contact your bank or provider of the payment card used to make the booking;
  • For bookings made through our codeshare partner Aurigny but travelling on a Blue Islands flight, please contact Aurigny directly – some flights may still be operating;
  • For bookings made through a travel agent or holiday company, please contact the company through whom you booked for advice and guidance.

“After 26 years of serving the Channel Islands, we deeply regret that Blue Islands has this evening suspended its operations,” said a spokesperson.  “After very constructive dialogue with Government of Jersey in recent months, including what we understood to have been ongoing assessments of the future options, we were informed this afternoon that they are unable to provide further support.  This has meant that we now need to suspend flying immediately whilst we consider the options available and how we can help our customers, staff and stakeholders.”

 

Frequently asked questions

Both our fare options, Blue Fly and Blue Plus, include 23kg of hold luggage as standard, customers choosing our Blue Plus fares benefit from an allowance of 2 x 23kg items of hold luggage. 

If you have a Blue Fly fare you can add an extra 23kg of hold luggage for £20, additional hold luggage can be added to your booking using Manage My Booking. 

Each passenger may carry one item of cabin baggage (maximum dimensions 55 x 36 x 20cm) plus a handbag or laptop, the combined weight must not exceed 10kg. 

If you have chosen a Blue Plus fare there are no change fees when changing your flight, a fare difference may apply. 

If choosing a Blue Fly fare, there is a per person, per one way flight change fee, plus any fare difference - see our fares explained

Changes to your flight can be made through Manage My Booking. 

You can change a passenger name in a booking, there is a simple £40 fee per name to change. Our name change fee is not per one way flight, nor will you have to pay a fare difference. 

Please contact our Customer Care team to make the change to your booking.  

Sporting equipment can be carried as your hold luggage allowance, for more information please click here. 

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Our Call Centre will be available between 10:00 and 16:00 today. If you need to contact us and you're travelling in the next 24 hours, please use this form.

 

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