Contacting our Customer Care team today - phone service issue 20 October 2025

We’re currently experiencing a temporary phone service issue and working with our supplier to resume as soon as possible, in the meantime you can submit your enquiry here.

Travelling in the next 24 hours?
If you need to contact us and you're travelling in the next 24 hours, please use this form.

How can we help?

Choose one of the options below for how to contact the relevant Blue Islands team

Customer Care

Our Customer Care team can answer your questions

Group Travel

If you’re a group of 10 or more, contact our dedicated Group Travel team

Charter & ACMI Flights

Chartering an aircraft with Blue Islands couldn't be easier

Freight & Cargo

For all freight and cargo enquiries please contact our partners

PR & Media

Journalists with press and media enquiries

CSR & Sponsorship

Flight Fund and Freedom to Fly

Essential information

Our help centre is designed to provide all the information you need when flying with Blue Islands.

Assisting you

Children and infants

Luggage

Mothers-to-be

Pets & assistance dogs

At the airport

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Contacting our Customer Care team today

Our Call Centre will be available between 10:00 and 16:00 today. If you need to contact us and you're travelling in the next 24 hours, please use this form.