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Blue Islands, the Jersey-based airline, has suspended operations with immediate effect and is considering its options.

All Blue Islands flights have been cancelled.  Passengers expecting to fly should not go to the airport unless they have made alternative travel arrangements with another airline.  For those with Blue Islands reservations:

  • For bookings made directly with Blue Islands, please contact your bank or provider of the payment card used to make the booking;
  • For bookings made through our codeshare partner Aurigny but travelling on a Blue Islands flight, please contact Aurigny directly – some flights may still be operating;
  • For bookings made through a travel agent or holiday company, please contact the company through whom you booked for advice and guidance.

“After 26 years of serving the Channel Islands, we deeply regret that Blue Islands has this evening suspended its operations,” said a spokesperson.  “After very constructive dialogue with Government of Jersey in recent months, including what we understood to have been ongoing assessments of the future options, we were informed this afternoon that they are unable to provide further support.  This has meant that we now need to suspend flying immediately whilst we consider the options available and how we can help our customers, staff and stakeholders.”

 

Jennie O'connor Fitzgerald

Jennie O'connor Fitzgerald

Cabin crew in Jersey Customer Service Awards

A member of the Blue Islands cabin crew team was recently nominated a finalist in the jersey customer service awards. Jennie O'connor Fitzgerald, who has been a member of the cabin crew team for nearly three years, reached the final in the travel and hospitality category of the awards.

Managing director, Rob Veron is thrilled for Jennie and delighted with her achievement.

Jennie is a true ambassador of the Blue Islands brand and I am very proud that she is part of our team, many congratulations to her. Jennie's sterling work illustrates the culture we are cultivating within the business as we maintain focused on customer service delivery. Committed to not losing sight of this fundamental element as we continue to grow and believe in doing things differently.

The Customer Service Awards in Guernsey and Jersey celebrate excellence, best practice and innovation in customer service. The organisers were inundated with nominations this year, which totalled well over 8,000 - doubling last year's numbers.

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