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Blue Islands, the Jersey-based airline, has suspended operations with immediate effect and is considering its options.

All Blue Islands flights have been cancelled.  Passengers expecting to fly should not go to the airport unless they have made alternative travel arrangements with another airline.  For those with Blue Islands reservations:

  • For bookings made directly with Blue Islands, please contact your bank or provider of the payment card used to make the booking;
  • For bookings made through our codeshare partner Aurigny but travelling on a Blue Islands flight, please contact Aurigny directly – some flights may still be operating;
  • For bookings made through a travel agent or holiday company, please contact the company through whom you booked for advice and guidance.

“After 26 years of serving the Channel Islands, we deeply regret that Blue Islands has this evening suspended its operations,” said a spokesperson.  “After very constructive dialogue with Government of Jersey in recent months, including what we understood to have been ongoing assessments of the future options, we were informed this afternoon that they are unable to provide further support.  This has meant that we now need to suspend flying immediately whilst we consider the options available and how we can help our customers, staff and stakeholders.”

 

Blue Islands’ ground handling

Ground Handling

Take off for Blue Islands’ new ground handling team

Blue Islands’ new ground handling team has got off to a flying start, immediately improving the operator’s turn-around times in its first busy weekend of operation.  

The airline has created 32 local new jobs with the creation of its own ground handling team which is now providing services to all Blue Islands operated flights at Guernsey Airport.

Rob Veron, CEO Blue Islands said, “It’s an exciting time in the continued sustainable development of Blue Islands.

The creation of our 32-strong ground team puts Blue Islands in control of many critical aspects of our flight arrival and departure processes.

As we transitioned away from our previous handling agent, there were some operational issues out of our control. We are glad to be able to assure our customers that we are back where we need and want to be.

2019 has been another progressive year for our business, including the addition of three new routes from Guernsey and now with our new dedicated ground handling team, Blue Islands remains focused on continuing to provide the very best value for money services to our customers travelling to and from Guernsey.

The new handling team includes check-in agents, aircraft despatchers, baggage handlers and ramp agents who have been put through their paces with a thorough training programme, specifically created for each discipline. 

Mr Veron added,

As a locally owned and managed business, we proudly serve the Channel Islands.

Blue Islands now employs a team of 130 across its bases in Guernsey and Jersey.

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