MEDIA STATEMENT: 14 NOVEMBER 2025
Blue Islands, the Jersey-based airline, has suspended operations with immediate effect and is considering its options.
All Blue Islands flights have been cancelled. Passengers expecting to fly should not go to the airport unless they have made alternative travel arrangements with another airline. For those with Blue Islands reservations:
- For bookings made directly with Blue Islands, please contact your bank or provider of the payment card used to make the booking;
- For bookings made through our codeshare partner Aurigny but travelling on a Blue Islands flight, please contact Aurigny directly – some flights may still be operating;
- For bookings made through a travel agent or holiday company, please contact the company through whom you booked for advice and guidance.
“After 26 years of serving the Channel Islands, we deeply regret that Blue Islands has this evening suspended its operations,” said a spokesperson. “After very constructive dialogue with Government of Jersey in recent months, including what we understood to have been ongoing assessments of the future options, we were informed this afternoon that they are unable to provide further support. This has meant that we now need to suspend flying immediately whilst we consider the options available and how we can help our customers, staff and stakeholders.”
Customer survey shows requirement for better baggage policies
BAG ‘THE WELCOME DIFFERENCE’
In preparation for its recent relaunch, Blue Islands, the Channel Islands airline, asked its passengers what product features they would like to change when the airline re-started. With over 2,000 responses the results were overwhelming.
80% of respondents want to take a standard sized cabin bag (55 x 35 x 20cm) on to the aircraft and nearly 70% said they would like a 23kg hold luggage allowance without paying an additional charge. Given the clarity of the response Blue Islands has acted on both requests and all fares include a standard sized cabin bag (plus handbag/laptop bag) and 23kg hold luggage allowance as standard.
Commenting on the airline’s new product offerings, Rob Veron, CEO Blue Islands said,
“When we relaunched the Blue Islands brand, we wanted our product offering to be led by passengers and to reignite some of our core Blue Islands values. Our surveys during lockdown provided invaluable feedback, confirming the strength of feeling on baggage being so clear that we wanted to introduce our new baggage policies immediately. This means that Blue Islands now has industry leading baggage allowances as standard. We really do mean to create The Welcome Difference.”
In addition, passengers booking the new Blue Plus fare will get Missed Flight Protection, Advanced Seat Allocation and Get Home Early flexibility, all included as part of the fare. Mr Veron concluded,
“Passengers also told us that the next big issues after baggage were seat allocation and flexibility, which scored around 60% on our survey. We are very happy to build these items into our new Blue Plus fare; which also includes a double hold luggage allowance (2 x 23kg) and double Blue Skies points; our new Frequent Flyer programme. These passenger driven features mean that we are now a very different airline as we re-emerge from both the Covid-19 stoppage and the Flybe franchise.”
Blue Islands has now recommenced daily services between Jersey and Southampton with fares starting from £39.99. Jersey to Bristol services restart from 03 August, with the rest of the network following from 31 August. The additional services from Jersey include Exeter, Birmingham, East Midlands and Guernsey (01 September). The airline is also starting flights from Southampton to Guernsey, Manchester and Dublin; and from Exeter to Manchester. All are bookable now when you click here.
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