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Our Customer Care team is available to provide support and answer your questions or queries, however, our telephone lines are temporarily closed due to team sickness.

You can amend existing reservations, see live flight information, and search our frequently asked questions via the website.

Most questions or queries can usually be answered through our Help Centre

The quickest and easiest way to contact us is by submitting the relevant form below, we will prioritise your request if you are due to travel in the next 24 hours.

General enquiries

If you need to contact us, the quickest way is to submit your query using this form.

Travelling in the next 24 hours?

If you need to contact us and you're travelling in the next 24 hours, please use this form.

For our latest live departure times see

Hold luggage as standard...

Whether it’s a weekend in Jersey or a flight to London for a city break even our cheapest Blue Fly flights include 23kg hold luggage per person, so you don’t have to cram all your clothes into hand baggage and there’s even space for some shopping or gifts too. 

Blue Plus for added peace of mind

If you’re going on a longer stay, or are planning some serious retail therapy, why not choose our Blue Plus fare which includes 2 x 23kg hold luggage, plus for extra peace of mind if you miss your flight you can move to the next available flight without charge?

What's more, if you arrive at the airport early and there's availability on an earlier flight, you can move to that flight without charge, perfect for cruise trips from Southampton, or when connecting with other airlines.


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