All passengers aged 12 or over travelling to Guernsey are required to complete a travel tracker prior to arrival in Guernsey.
All passengers travelling to Jersey, aged 11 or over, are required to complete an online registration form within 48 hours before departure.
The continued safety and wellbeing of our passengers and crew is always our highest priority which is why we have implemented enhanced wellbeing measures which includes all customers aged 11 and above wearing face masks.
There is an exemption to the requirement for a face covering for customers with medical grounds, such as respiratory difficulties. If you meet the exemption requirements, you may be asked to present supporting government documentation
This is one element of a series of enhanced wellbeing measures we have implemented which include:
We look forward to welcoming you on board.
We want to everyone to have an enjoyable and comfortable flight. Whether it’s reduced mobility, visual impairment or whatever your needs, if you need assistance of any kind please let us know.
We pass the information you provide to our airport representatives to ensure you they provide the assistance you require.
We ask that you tell us at least 48 hours before your scheduled departure, however we recommend that you inform us at the time of booking.
Often the services vary by airport therefore you may wish to contact the airports you will be using to find out more, contact details of the airports we serve can be found here.
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