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Blue Islands, the Jersey-based airline, has suspended operations with immediate effect and is considering its options.

All Blue Islands flights have been cancelled.  Passengers expecting to fly should not go to the airport unless they have made alternative travel arrangements with another airline.  For those with Blue Islands reservations:

  • For bookings made directly with Blue Islands, please contact your bank or provider of the payment card used to make the booking;
  • For bookings made through our codeshare partner Aurigny but travelling on a Blue Islands flight, please contact Aurigny directly – some flights may still be operating;
  • For bookings made through a travel agent or holiday company, please contact the company through whom you booked for advice and guidance.

“After 26 years of serving the Channel Islands, we deeply regret that Blue Islands has this evening suspended its operations,” said a spokesperson.  “After very constructive dialogue with Government of Jersey in recent months, including what we understood to have been ongoing assessments of the future options, we were informed this afternoon that they are unable to provide further support.  This has meant that we now need to suspend flying immediately whilst we consider the options available and how we can help our customers, staff and stakeholders.”

 

Received a notification to re-book your flight?

Occasionally when there is adverse weather conditions forecast and there is the potential for disruption to some services we may offer customers with flights during the affected period the opportunity to amend travel plans and change the flight(s) in your booking without charge.

While we will plan to operate your flight, customers will be able to re-book on an alternative flight (on a first-come, first served basis) up to 7 days from your original travel date– no change fee or fare difference is payable.

The easiest way to re-book is via Manage my Booking:

  • Tick the flight(s) you wish to change
  • Choose your alternative flight(s) – a fare will be displayed but you will not be charged
  • Confirm your selection and proceed – you will receive a new confirmation
  • Once you have made your change, subsequent changes will be subject to normal fees and any fare difference

Already checked-in?
To enable you to re-book we have un-checked you, if you are not changing flight you will need to re-check-in, either online or at the airport.

Codeshare flights
The re-book option will only be available on flights operated by Blue Islands; you will be unable to make changes to flights you may have in your booking that are operated by our codeshare partners.

As your flight is due to operate refunds are not possible - unless it is cancelled.

If you are unable to re-book, or you are unable to find a suitable alternative please contact us.

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Our Call Centre will be available between 10:00 and 16:00 today. If you need to contact us and you're travelling in the next 24 hours, please use this form.

 

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