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CUSTOMER CARE CONTACT CENTRE | 17-21 JUNE

Our Customer Care team is available to provide support and answer your questions or queries, however, our telephone lines are temporarily closed due to team sickness.

You can amend existing reservations, see live flight information, and search our frequently asked questions via the website.

Most questions or queries can usually be answered through our Help Centre

The quickest and easiest way to contact us is by submitting the relevant form below, we will prioritise your request if you are due to travel in the next 24 hours.

General enquiries

If you need to contact us, the quickest way is to submit your query using this form.

Travelling in the next 24 hours?

If you need to contact us and you're travelling in the next 24 hours, please use this form.

For our latest live departure times see https://www.blueislands.com/live

6 gifts of christmas - all winners revealed

Win flights for a year

Congratulations to Kylie Ware who has won a year's worth of flights

Win a signed Southampton FC shirt

Football fans can WIN a signed Southampton FC shirt; for your chance to get your hands on this special prize, just tell us your all-time favourite football player by Fri 22 Dec.

Visit our Facebook page

Congratulations to our winner Katie Blackmore

Win 2 nights in Jersey with flights & hotel

Win 2 nights in Jersey

WIN a 2 night break at the seafront Ommaroo Hotel in Jersey, inclusive of breakfast and return flights for 2 people. For your chance to win, tag who you’d take with you and tell us why you love Jersey by midnight Mon 18 Dec.

Visit our Facebook page

Congratulations to our winner Simon Seaby

Win a London trip

WIN a London trip with 3 friends; including 4 return flights to Southampton from Jersey or Guernsey & return train tickets to London Waterloo. For your chance to win tag your friends and tell us your favourite thing about London by midnight Wed 13 Dec.

Visit our Facebook page

Congratulations to our winner Hannah Victoria

Win 2 nights in Guernsey

WIN a 2 night break at Guernsey’s Peninsula Hotel, inclusive of breakfast and return flights from Jersey or Southampton for 2 people. For your chance to win, tag who you’d take with you and tell us what you love about Guernsey by midnight Sat 9 Dec.

See Facebook to enter

Congratulations to our winner Vicky Daly

WIN a group getaway

Win a group getaway

WIN 5 return flights and make memories in 2024 with a group getaway. Tag your friends and tell us where on our network you'd go by midnight Sun 3 Dec.

See Facebook to enter

Congratulations to our winner Thomas Collenette

The prizes are supplied by the promoter Blue Islands, Blue Islands Hangar, Le Bourg, Forest, Guernsey, GY8 0AN

All winners chosen at random. The decision of Blue Islands regarding any aspect of the prize draw is final and binding and no correspondence will be entered into about it.

Prizes are non-exchangeable, non transferable and no cash alternative is offered. 'Flights for a Year' consists of 12 return flights for two people to be used by 19 December 2024.

Some prizes will require a minimum of 14 days’ notice is required for bookings. The validity of prizes varies and will be advised to the winner.

For voucher prizes, any unused balances are cash non-refundable, prizes will not include accommodation, transfers, food or travel insurance unless stated.

Prizes are not to be used in conjunction with any other offer.

All bookings for prizes subject to seat availability and hotel room availability where applicable.

Flight prizes apply to direct scheduled flights operated by Blue Islands between Guernsey, Jersey, the UK and Dublin. Prizes are not applicable on flights to Zurich, Rennes, ad-hoc flights to Europe including Ibiza, charter flights, or bookings which include services operated by our codeshare partner Loganair.

For further information, please ask when booking.

All normal terms and conditions apply as per the Blue Islands General Conditions of Carriage

In the event of a flight delay or cancellation, prize winner tickets are exempt from Flight Compensation Regulation EU261/04 (article 3.3)

There is no responsibility for entries not successfully completed due to a technical fault, technical malfunction, computer hardware or software failure, satellite, network or server failure of any kind.

The prize draw is free to enter and no purchase is necessary,  however, eligible entrants require a valid Facebook account to enter.

The prize draw is open to all Channel Islands and UK residents aged 18 years or over, except employees of the Promoter, their families, agents or any third party directly associated with administration of the prize draw.

Blue Islands reserves the right to hold void, cancel, suspend, or amend the promotion where it becomes necessary to do so.

This prize draw is in no way sponsored, endorsed, administered by, or associated with Facebook’s Terms of Use.

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