In accordance with the latest advice from the States of Guernsey and Government of Jersey if you are flying to Guernsey or Jersey, please read the following pre-departure information.
Regions within the UK are now categorised into three bands (Green, Amber, Red) with different testing and isolation requirements when arriving into Jersey. This is part of the Jersey Government’s Safer Travel Policy. For any arrivals from the Green category, the requirement remains a simple free test on arrival at Jersey Airport.
The three-band system also applies to countries and regions outside of the UK. An updated list by region can be found here: countries and regions are risk assessed.
Passengers are required to disclose their travel history for the 14 days prior to arrival in Jersey, including country of departure, and any other countries or regions visited or will have visited in this 14-day period.
Everyone planning to travel to Jersey is required to complete an online registration form within 48 hours before departure.
If using same day return business travel enabled by the Business Tunnels scheme you are required to notify the States of Guernsey at least seven days prior to travel.
Notification must be given to the States of Guernsey Population Management Office by:
If you have any questions you can call the Blue Islands Customer Care team on:
01234 589 200
Mon-Sat: 08.00-18.00 | Sun 09.00-17.30
The continued safety and wellbeing of our passengers and crew is always our highest priority which is why we have implemented enhanced wellbeing measures which includes passengers wearing face masks.
You will be exempt if you have a medical reason not to wear a face mask, written medical advice will be required, please inform us at check-in. Children under 6 years old are also exempt.
This is one element of a series of enhanced wellbeing measures we have implemented which include:
We look forward to welcoming you on board.
Blue Islands' customer service endorsed by local survey
90% of participants rated Blue Islands as 'excellent' for customer care in the recent Jersey Consumer Council Transport Survey 2013/14. The survey was completed by 3,245 respondents and focused on usage, customer service, consumer choice, special needs and consumer priorities when travelling off-island.
Over the past 18 months, a number of initiatives have been put in place to continually improve the customer care service from Blue Islands.
Rob Veron, Managing Director, comments on the importance of customer care.
Customer care and safety are the primary priorities for all our passengers. This is evident in the growth of our Customer Care team, the introduction of our Customer Care Desk in Jersey Airport and the relocation of our call centre from Surrey to Jersey. We are delighted that our efforts and high customer care standards have been recognised in this survey. We promise to maintain these high standards and continue to evolve our services and customer care to fit our passenger needs.
Sign up today to receive the very latest Blue Islands news and offers