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CUSTOMER CARE CONTACT CENTRE | 17-21 JUNE

Our Customer Care team is available to provide support and answer your questions or queries, however, our telephone lines are temporarily closed due to team sickness.

You can amend existing reservations, see live flight information, and search our frequently asked questions via the website.

Most questions or queries can usually be answered through our Help Centre

The quickest and easiest way to contact us is by submitting the relevant form below, we will prioritise your request if you are due to travel in the next 24 hours.

General enquiries

If you need to contact us, the quickest way is to submit your query using this form.

Travelling in the next 24 hours?

If you need to contact us and you're travelling in the next 24 hours, please use this form.

For our latest live departure times see https://www.blueislands.com/live

Blue Islands

Blue Islands' customer service endorsed by local survey

90% of participants rated Blue Islands as 'excellent' for customer care in the recent Jersey Consumer Council Transport Survey 2013/14. The survey was completed by 3,245 respondents and focused on usage, customer service, consumer choice, special needs and consumer priorities when travelling off-island.

Over the past 18 months, a number of initiatives have been put in place to continually improve the customer care service from Blue Islands.

Rob Veron, Managing Director, comments on the importance of customer care.

Customer care and safety are the primary priorities for all our passengers. This is evident in the growth of our Customer Care team, the introduction of our Customer Care Desk in Jersey Airport and the relocation of our call centre from Surrey to Jersey. We are delighted that our efforts and high customer care standards have been recognised in this survey. We promise to maintain these high standards and continue to evolve our services and customer care to fit our passenger needs.

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