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New senior appointment of Lloyd Collins
Blue Islands have appointed Lloyd Collins as head of inflight services, a significant addition to the airlines management team.
This appointment comes as the number of cabin crew has nearly trebled in the last 18 months across both Guernsey and Jersey, as locally based crew have been recruited to operate the ever developing network of flights.
Mr Collins joins Blue Islands from a management position at British Airways with a wealth of experience in the aviation industry spanning 20 years and working across all operational and inflight disciplines.
Lloyd Collins, Head of Inflight Services talks of his new role,
It's exciting to work for the Channel Islands' local airline and a dynamic and rapidly expanding European regional airline. Our key objective is an outstanding, 'Welcome Difference' service and customer experience as I lead the inflight services team forward to further exceed our loyal passengers' expectations, whom I look forward to meeting. The Blue Islands inflight customer experience is a praised service that I will be enhancing with the team who have built solid foundations in this area.
Mr Collins returns to Jersey from the UK where his first aviation job was for Jersey European Airways, since then he has held a number of regional senior management roles for various airlines, both large and small including British Midland, Thomas Cook and BA.
Rob Veron, Managing Director comments on the new appointment,
Lloyd's experience is second to none with an impressive and wide knowledge of airline operations. This role will cross over into all aspects of the Blue Islands business and Lloyd's experience combined with a passion for customer service, will benefit all passengers travelling with Blue Islands.
This new role covers the inflight safety and inflight experience, customer service, cabin crew recruitment and compliance as the direct link between the inflight service operations and the CAA and the in-house training school. The customer lounges in both Jersey and Guernsey will also be managed by the head of inflight services, ahead of the imminent renovation plans.
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