In accordance with the latest advice from the States of Guernsey and Government of Jersey if you are flying to Guernsey or Jersey, please read the following pre-departure information.
From Friday 20 November, all passengers arriving into Jersey from Green, Amber and Red regions of the UK will require triple PCR tests on Days 0, 5 and 10:
The three-band system also applies to countries and regions outside of the UK. An updated list by region can be found here: countries and regions are risk assessed.
Passengers are required to disclose their travel history for the 14 days prior to arrival in Jersey, including country of departure, and any other countries or regions visited or will have visited in this 14-day period.
Everyone planning to travel to Jersey is required to complete an online registration form within 48 hours before departure.
If you have any questions you can call the Blue Islands Customer Care team on:
01234 589 200
The States of Guernsey has issued new travel restrictions, if you are planning to travel to the island on or after 14 January 2021, your journey must be for essential reasons. This means you need to apply for an Essential Travel Permit which you can do by going to https://covid19.gov.gg/guidance/travel/essential-travel. Without this permit you may be denied entry, and may be prosecuted and fined up to £10,000.
General advice for travel to Guernsey can be found here www.gov.gg/coronavirus, alternatively, please call the States of Guernsey Covid non-clinical helpline on 01481 717118.
The continued safety and wellbeing of our passengers and crew is always our highest priority which is why we have implemented enhanced wellbeing measures which includes all customers aged 11 and above wearing face masks.
There is an exemption to the requirement for a face covering for customers with medical grounds, such as respiratory difficulties. If you meet the exemption requirements, you may be asked to present supporting government documentation
This is one element of a series of enhanced wellbeing measures we have implemented which include:
We look forward to welcoming you on board.
Customer survey shows requirement for better baggage policies
BAG ‘THE WELCOME DIFFERENCE’
In preparation for its recent relaunch, Blue Islands, the Channel Islands airline, asked its passengers what product features they would like to change when the airline re-started. With over 2,000 responses the results were overwhelming.
80% of respondents want to take a standard sized cabin bag (55 x 35 x 20cm) on to the aircraft and nearly 70% said they would like a 23kg hold luggage allowance without paying an additional charge. Given the clarity of the response Blue Islands has acted on both requests and all fares include a standard sized cabin bag (plus handbag/laptop bag) and 23kg hold luggage allowance as standard.
Commenting on the airline’s new product offerings, Rob Veron, CEO Blue Islands said,
“When we relaunched the Blue Islands brand, we wanted our product offering to be led by passengers and to reignite some of our core Blue Islands values. Our surveys during lockdown provided invaluable feedback, confirming the strength of feeling on baggage being so clear that we wanted to introduce our new baggage policies immediately. This means that Blue Islands now has industry leading baggage allowances as standard. We really do mean to create The Welcome Difference.”
In addition, passengers booking the new Blue Plus fare will get Missed Flight Protection, Advanced Seat Allocation and Get Home Early flexibility, all included as part of the fare. Mr Veron concluded,
“Passengers also told us that the next big issues after baggage were seat allocation and flexibility, which scored around 60% on our survey. We are very happy to build these items into our new Blue Plus fare; which also includes a double hold luggage allowance (2 x 23kg) and double Blue Skies points; our new Frequent Flyer programme. These passenger driven features mean that we are now a very different airline as we re-emerge from both the Covid-19 stoppage and the Flybe franchise.”
Blue Islands has now recommenced daily services between Jersey and Southampton with fares starting from £39.99. Jersey to Bristol services restart from 03 August, with the rest of the network following from 31 August. The additional services from Jersey include Exeter, Birmingham, East Midlands and Guernsey (01 September). The airline is also starting flights from Southampton to Guernsey, Manchester and Dublin; and from Exeter to Manchester. All are bookable now when you click here.
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