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CUSTOMER CARE CONTACT CENTRE | 17-21 JUNE

Our Customer Care team is available to provide support and answer your questions or queries, however, our telephone lines are temporarily closed due to team sickness.

You can amend existing reservations, see live flight information, and search our frequently asked questions via the website.

Most questions or queries can usually be answered through our Help Centre

The quickest and easiest way to contact us is by submitting the relevant form below, we will prioritise your request if you are due to travel in the next 24 hours.

General enquiries

If you need to contact us, the quickest way is to submit your query using this form.

Travelling in the next 24 hours?

If you need to contact us and you're travelling in the next 24 hours, please use this form.

For our latest live departure times see https://www.blueislands.com/live

Blue Islands survey seeks views on future air travel

Blue Islands has launched a survey to understand how we each feel about air travel, and when conditions allow, the factors that are likely to be important when choosing to fly again.

Rob Veron, CEO Blue Islands said,

Whilst we may not have been operating as normal over the recent weeks, we are using this time to review our entire offering, including a comprehensive evaluation of what our passengers want from Blue Islands as we look forwards. As part of this development process we are launching two surveys and would very much appreciate as many people as possible taking part.
The first survey, which will only take a few minutes to complete, seeks to understand peoples’ views and ideas on air travel when flying resumes. We would like to identify what factors will be important when people choose to fly again, and what will be the key reasons for travel. We are also seeking views on what additional steps we can take that will help enable passengers to begin flying again with peace of mind and confidence.

This will be followed by another survey next week focussing on how Blue Islands can shape its product and service offerings and make the experience the very best it can be as the airline develops its plans to re-launch.

Mr Veron added

We are proud to support the Government of Jersey with essential lifeline flights to and from Jersey and have already implemented a series of enhanced wellbeing measures as we plan and prepare to resume our flying schedule when the time is right. In the meantime, we would really appreciate invaluable feedback as we look forward to being able to travel with confidence again. Thank you from all of us at Blue Islands for the continued support.

To complete the survey visit www.blueislands.com/survey

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