Contacting our Customer Care team by telephone on 20 March?
We are upgrading our telephone system and our call centre will be unavailable on Monday 20 March; during this time we can assist in the following ways:
From Monday 8 June, passengers travelling on Blue Islands flights will be required to wear face masks adding to a range of multi-layered measures the airline has already activated for passenger wellbeing.
Rob Veron, Blue Islands CEO said,
The continued safety and wellbeing of our passengers and crew is always our highest priority which is why we have implemented our enhanced wellbeing measures on board.
Some of our measures are immediately obvious to passengers such as being offered hand sanitiser on boarding and the withdrawal of our inflight service. However, we wanted to inform our passengers of the further, enhanced procedures we have activated behind the scenes. These include Microbe Shield spray for long lasting bonded surface protection in the cabin and aircraft touch point sanitation procedures. Further to this and following specific Covid-19 guidance from aircraft manufacture ATR, our aircraft are now configured so cabin air is not recirculated, it is continuously replenished with fresh air every 5 - 7 minutes. Therefore cabin may be slightly cooler than normal and passengers may wish to have a jumper to hand.
Other protocols introduced include seat allocation to maximise the distance between passengers in the cabin where possible and with the exception of safety cards, all seat-back literature has been removed.
Mr Veron added,
We look forward to resuming our full schedule when it is appropriate to do so, in the meantime we are proud to support the Government of Jersey with flights to London Gatwick and Southampton, maintaining essential lifeline connectivity to and from Jersey.
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