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Blue Islands, the Jersey-based airline, has suspended operations with immediate effect and is considering its options.

All Blue Islands flights have been cancelled.  Passengers expecting to fly should not go to the airport unless they have made alternative travel arrangements with another airline.  For those with Blue Islands reservations:

  • For bookings made directly with Blue Islands, please contact your bank or provider of the payment card used to make the booking;
  • For bookings made through our codeshare partner Aurigny but travelling on a Blue Islands flight, please contact Aurigny directly – some flights may still be operating;
  • For bookings made through a travel agent or holiday company, please contact the company through whom you booked for advice and guidance.

“After 26 years of serving the Channel Islands, we deeply regret that Blue Islands has this evening suspended its operations,” said a spokesperson.  “After very constructive dialogue with Government of Jersey in recent months, including what we understood to have been ongoing assessments of the future options, we were informed this afternoon that they are unable to provide further support.  This has meant that we now need to suspend flying immediately whilst we consider the options available and how we can help our customers, staff and stakeholders.”

 

book flights now

BLUE ISLANDS BOOKING SYSTEMS NOW RESTORED

Blue Islands’ customers can once again book flights via its website as the provider of its booking platform has restored full system functionality following an unprecedented outage which affected 50 airlines globally.

Rob Veron, CEO Blue Islands said, “We thank our passengers for their understanding and patience as we suffered this major outage and apologise to all customers for any inconvenience. Occurrences of this magnitude are rare; I’d like to thank our team as well as our airport and ground partners for continuing to deliver our flight operations, ensuring any impact for our customers travelling with us during this period was minimal.”

Between the morning of 8 April, when the outage first occurred, and the evening of 10 April, at which point systems were restored, all 70 flights operated as planned for 3,000 passengers during this period.

Rob added, “Ahead on one of our busiest summers, our flights to exciting destinations across our network including Mallorca, Newcastle and Paris, together with our year-round services such as inter-island and Southampton, can once again be booked up to 12 months in advance.”

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